Privacy Policy for Efficient Home Program

Effective Date: 3/14/2025

Efficient Home Program ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.efficienthomeprogram.com, generate leads, and interact with us via SMS, email, or phone calls. By using our website or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us voluntarily when you interact with our website or services. This may include:

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and other contact details.
• Lead Generation Data: Information you provide when filling out forms to request more information, schedule a consultation, or request a quote for solar installation.
• Communication Data: SMS, email, phone call interactions, and any other communication you have with us.
• Usage Data: Information about your use of our website, such as browsing activity, IP address, device information, and cookies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide, improve, and personalize our solar installation services.
• To communicate with you about our products, services, promotions, or offers that may be of interest to you via email, SMS, or phone calls.
• To process and respond to your requests, including scheduling consultations, providing quotes, and following up on lead generation inquiries.
• To send marketing communications, including offers, promotions, and updates about our services (via SMS, email, and phone).
• To analyze website traffic and user behavior to enhance our website’s functionality and user experience.

3. Marketing Communications

By providing your contact details, you agree to receive marketing communications, including SMS messages, emails, and phone calls from us. You may opt out of receiving such communications at any time by:

• SMS: Replying with "STOP" to unsubscribe.
• Email: Clicking the "unsubscribe" link in any promotional email.
• Phone Calls: Requesting to be removed from our call list by contacting us directly at info@efficienthomeprogram.com.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our website, marketing activities, or the provision of our services (e.g., email marketing platforms, SMS services, call centers).
• Legal Compliance: If required by law or to protect our legal rights, we may disclose your information in response to legal requests, such as a subpoena or court order.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that collect data about your activity on our site. You can control cookie settings through your browser settings. For more information, please refer to our Cookie Policy.

7. Your Data Rights

You have the right to:

• Access, correct, update, or request deletion of your personal information.
• Opt out of receiving marketing communications at any time.
• Request that we restrict or stop processing your data in certain circumstances.

To exercise these rights, please contact us at (916) 794-2513

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

info@efficienthomeprogram.com

(916) 794-2513

By using our services and website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.